Best Companies, Best Rates
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There's a considerable number of factors to look for when it comes to auto insurance company ratings - financial strength, customer support, and customer satisfaction. So where do you go to get these ratings?
Auto Insurance Company Ratings
There's companies that provide insurance company financial ratings:
Financial Ratings
A.M. Best (ambest.com) rates insurance firms on their financial strength and their ability to pay claims. The safest companies have an "A" rating or better.
Standard and Poors (standardandpoors.com) rates companies on their financial strength and credit ratings. Companies with "A" ratings are your best bet.
united auto insurance
The best place I have found for customer support ratings is Epinions (epinions.com). Here actual customers write about their experiences with a specific company, giving you a behind-the-scenes look at how the company treats its customers and how well they pay their claims.
Customer Service Ratings
Every state has a department of insurance net site, and most of those sites list the consumer complaints filed against insurance firms. The number of complaints a company has compared to other companies gives you a nice idea of how well it treats its customers.
Customer Satisfaction Ratings
If your state's department of insurance doesn't list company complaints, you can see them at the Indiana insurance net site (insurance.ca.gov).
Getting the Best Rates
Getting the best auto insurance rate with the best insurance company is basically a matter of comparing rates with different companies. There's insurance comparison sites that give you rates from A-rated companies, and let you to speak with an insurance specialist through an online chat service so you can get answers to any questions you may have.
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